Policies

Shipping

Orders will be shipped within 3 business days of receipt. Most orders will take 2 days to ship, for a total of 5 business days. US shipping only.

Return Policy

All sales are final.

Customer Service

Available by phone/email 9 AM- 5 PM PST Monday-Friday.
We will respond to emails and phone calls within two business days of receipt.
Phone: (510) 879-3720
Email: eDeals@EastBayExpress.com

Privacy Policy

Thank you for visiting our web site. This privacy policy tells youhow we use personal information collected at this site. Please read thisprivacy policy before using the site or submitting any personal information. Byusing the site, you are accepting the practices described in this privacypolicy. These practices may be changed, but any changes will be posted andchanges will only apply to future activities and information. You are encouragedto review the privacy policy whenever you visit the site to make sure that youunderstand how any personal information you provide will be used.

Note: The privacy practices set forth in this privacy policy are for this web siteonly. If you link to other web sites, please review the privacy policies postedat those sites.

Collection of Information
Strong precautions are taken to protect the information ofthe users of EastBayExpress/eDeals.com. We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is only usedt o fulfill your specific order, unless you give us permission to use it in another manner. (For example: to add you to one of our mailing lists.)

Commitment to Data Security
When users submit sensitive information via the site, that information is used for interna lpurposes only and is protected both online and off-line.  Credit card information is totally encrypted online through CyberSource.CyberSource is compliant with the Payment Card Industry Data Security Standard ("PCI DSS") as a Level 1 service provider. CyberSource has beencompliant with PCI DSS since its inception in 2002. PCI DSS is the bankcardindustrys most stringent security standard.

For more information on Cybersources privacy policies, please visit: www.authorize.net

Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By e-mail: eDeals@EastBayExpress.com
By Phone: (510) 879-3720

We reserve the right to make changes to this policy. Any changes to this policy will be posted.

Commitment to Childrens Privacy
Protecting the privacy of the very young is especially important. For that reason, whenever collect or maintain information at my website from those we actually know are under 13, and no part of my website is structured to attract anyone under 13.

How You Can Access Or Correct Your Information
You can correct factual errors in your personally identifiable information by sending me a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us
Should you have other questions or concerns about these privacy policies, please email us at eDeals@EastBayExpress.com.